Case Management & Social Work

Whether you're having a major surgery or a routine procedure, health care can often be overwhelming. University of Vermont Health offers case management and social work services to help you and your family cope with illness or injury.

Hospital case managers are specially trained staff, including registered nurses, social workers and other healthcare-trained professionals, who help coordinate your care. They are part of your care team to make sure your needs are met and to support you as you leave the hospital.

Why Choose Case Management & Social Work?

Case managers, care managers and social workers are available to provide emotional support, counseling and referrals to community resources for language interpretation, financial counseling and transportation needs. Team members can also help with:

• Transition Planning: Whether you are leaving the hospital to return home or moving to an acute care or skilled nursing center
• Community Resources: We can connect you with community resources and benefits programs to help with basic needs like income, food and housing
• Reimbursement: We work closely with physicians and other team members to ensure that your care is appropriately reimbursed
• Discharge Planning: Helping you receive the care you need following a hospital visit
• Advance Care Planning: Helping you understand and make choices about your living will and durable power of attorney
• Referrals: Connecting you to local home health and hospice services, skilled nursing centers, acute rehabilitation facilities and community care homes
• Financial Assistance: Connecting you to supportive services, addressing insurance issues like getting approvals, finding extra coverage, and paying for medicines
• Care Navigation: Help you navigate the various levels of care and what they mean to you

Request Support Services

Please select the organization from which you are receiving care to learn more.