Interpretation and translation services are available for patients or others with communication access needs.
Supporting Your Communication Needs
At University of Vermont Health, communication is essential to patient safety and comfort. We offer patients and others on-site and telephone or video remote interpreters available 24 hours a day. Our services are available at no cost in many languages spoken and signed across the communities we serve.
Translation services are available to ensure that all patients have access to important information related to their care.
We are committed to treating patients, family, visitors, and employees in a non-discriminatory manner.
Learn about our nondiscrimination policy
UVM Health ASL Interpreter Services
We provide interpreter services at no cost to you. Interpretation is offered by video remote interpreting and by on-site interpreters whenever available.
Our Services
We provide interpreter and translation services to meet your needs. Explore our options below.
We offer direct toll-free numbers for multiple languages. An interpreter answers the call and stays on the line to connect callers with anyone across UVM Health.
This enables our patients and companions with a preferred language other than English to reach their providers, make appointments and call the pharmacy with questions.
Click here to find a list for various languages
To request interpretation or translation services at your appointment or visit, please contact the staff at the location where you are receiving care.
Ask your provider’s office for the available resources. If an on-site interpreter is needed, staff will contact Interpreter Services at interpreterrequest@uvmhealth.org or call 802-847-5826 Monday to Friday from 8 am–4:30 pm.
Ask your provider’s office to fill out a translation request or contact Translation Services at languageaccess-translations@uvmhealth.org.
For Medical Professionals
If you currently use Epic for interpreter requests, please continue to do so. All other requests can be made using the Interpreter Request Form.