In your busy life, many things can come between you and your health. The Care Management team at the UVM Medical Center is here to support you in finding solutions that allow you to focus on improving your health and staying as healthy as possible.

View the Care Management Participation Rates Report for 2022.

View Care Management Patient Experience Survey: January - December 2023.

View Unplanned Readmission Rates - 2023

Getting the Support You Need

Managing your health and knowing where to go for support can be hard, and that’s where the Care Management team can help. Our multidisciplinary team connects with patients through their primary care providers. If you are having trouble managing health issues and well-being or following your care plan, you can ask your provider if you might benefit from Care Management support. Your provider may also refer you to our services.

Any person who has a primary care provider in the UVM Health Network system is eligible for care management services.  If you are not already connected to a provider, we’ll help you find one.

Your care manager can connect you with support services and programs across the UVM Health Network, as well as services in your community that the Network may not provide.

It made a big difference having another person available for me to use as a sounding board, cheerleader, mentor and just someone who could understand the process I was going through. I would highly recommend this program and hope it continues so that it can help other people.


The Care Management Team

The Care Management team has decades of experience working closely with physicians, clinicians and nurses in primary care practices across the Network. Your team will be tailored to your needs, but will include, among others:

  • You
  • Your healthcare provider(s)
  • Your family/caregiver (if there is one)
  • Care managers
  • Pharmacists
  • Other specialists and providers of care

We will work with you to set goals and make plans to meet them. Our priorities are to support you in:

  • Improving your health and quality of life
  • Taking care of your long-term health concerns and conditions
  • Working closely with your primary care provider and specialists
  • Finding community resources to support you and your family

We are here to provide the best possible care, without judgment.

I want to thank you so much for this program. It has made such a difference in my life. I no longer have to worry that my medication costs are taking away my grocery money. I can actually get all of my medication now and that keeps me in good health with less stress about money.


Awards & Certifications

National Committee for Quality Assurance - Case Management AccreditationA badge that says, 'Accredited, NCQA, Case Management, 3 Years'

UVM Health Network’s Population Health Service Organization Care Management program received a 3-year Case Management Accreditation from the National Committee for Quality Assurance (NCQA). The accreditation highlights our commitment to providing high-quality care to our patients receiving care management services.  


Patient Resources & Translated Documents