Contact the UVM Medical Center Billing Customer Service

If you have any questions, need assistance with your bill or want to make a payment, call 802-847-8000 or 800-639-2719 (toll-free) or email customerserviceatuvmhealth [dot] org. (Please do not send credit card information via email.) Customer service phone hours are Monday through Friday, 8:30am - 5:30pm. Our Medical Center Campus office is open Monday through Friday, 8am - 4:30 pm.

Frequently Requested Billing Telephone Numbers

UVM Medical Center Phone Numbers
Patient Financial Services Customer Service802-847-8000 or 800-639-2719
Pre-Registration (Physician Appointments)802-847-5769 or 800-303-1939
Pre-Admissions (Hospital Procedures)802-847-6939 or 866-631-4215
Anesthesia Billing Questions (Professional Anesthesia Recovery (PAR) Management866-727-2040
Insurance and Health Care Support Resources
Health Care Insurance Customer Appreciation800-631-7788
Blue Cross and Blue Shield of Vermont800-344-6690
CBA Blue888-222-9206
Age Well (aka Agency on Aging)800-642-5119
CIGNA800-CIGNA-24
Department of Social Welfare800-479-6151
Department of Veterans' Affairs800-827-1000
Financial Medical Systems (FMS)800-929-3622
Health Ombudsman Office800-917-7787
HowardCenter802-488-6000
Ladies First800-508-2222
Medicare A & B800-633-4227
MVP800-318-8575
New York State Medicaidcontact the county offices in NY
Sierra Tricare877-874-2273
Vermont Center for Crime Victims800-750-1213 (in state only)
VMC (Vermont Managed Care)802-847-8161
VT Dept for Children and Families800-649-5285
Women Helping Battered Women802-658-1996
Collection Agencies
BHR (Balanced Healthcare Receivables)866-460-2471
CBCS (Credit Bureau Collection Services) of New Hampshire800-240-1195
BDM International Billing & Recovery Services866-797-2940