Contact the UVM Medical Center Billing Customer Service

If you have any questions, need assistance with your bill or want to make a payment, call 802-847-8000 or 800-639-2719 (toll-free) or email customerserviceatuvmhealth [dot] org (customerservice[at]uvmhealth[dot]org). (Please do not send credit card information via email.) Customer service phone hours are Monday through Friday, 8:30 a.m. -  4 p.m. Our Medical Center Campus office is open Monday through Friday, 8 a.m. - 4:30 p.m.

Frequently Requested Billing Telephone Numbers

UVM Medical Center Phone Numbers
Patient Financial Services Customer Service 802-847-8000 or 800-639-2719
Pre-Registration (Physician Appointments) 802-847-5769 or 800-303-1939
Pre-Admissions (Hospital Procedures) 802-847-6939 or 866-631-4215
Anesthesia Billing Questions (Professional Anesthesia Recovery (PAR) Management 866-727-2040
Insurance and Health Care Support Resources
Health Care Insurance Customer Appreciation 800-631-7788
Blue Cross and Blue Shield of Vermont 800-344-6690
CBA Blue 888-222-9206
Age Well (aka Agency on Aging) 800-642-5119
Department of Social Welfare 800-479-6151
Department of Veterans' Affairs 800-827-1000
Financial Medical Systems (FMS) 800-929-3622
Health Ombudsman Office 800-917-7787
HowardCenter 802-488-6000
Ladies First 800-508-2222
Medicare A & B 800-633-4227
MVP 800-318-8575
New York State Medicaid contact the county offices in NY
Sierra Tricare 877-874-2273
Vermont Center for Crime Victims 800-750-1213 (in state only)
VMC (Vermont Managed Care) 802-847-8161
VT Dept for Children and Families 800-649-5285
Women Helping Battered Women 802-658-1996
Collection Agencies
Arcadia Recovery Bureau, LLC. 866-585-1564
BHR (Balanced Healthcare Receivables) 866-460-2471
BDM International Billing & Recovery Services 866-797-2940
Collection Bureau Hudson Valley, Inc. 800-745-1395