What Is a Video Visit?
A video visit is a secure online appointment between you and your provider using a computer, tablet or smartphone. Both you and the provider are able to see, hear and speak to each other, similar to using FaceTime. Your video visit is private and not recorded – only you and your provider participate in the appointment and it’s completed in real time.
How Can a Video Visit Help Me?
- CONVENIENCE: You can see and speak with your provider from the comfort of your home.
- SAFETY: By staying home, you’ll help slow the spread of illnesses, like COVID-19, and protect yourself from others who may be sick.
- EFFICIENCY: Without the need to travel, you’ll save time and money.
- SECURITY: We use strict, HIPAA-compliant videoconferencing technology designed to protect your privacy and the security of your health information.
Which Departments and Practices Offer Video Visits?
Most departments, from primary care to specialty programs, are equipped with video visit capabilities. Contact your provider’s office to discuss your health needs and let them know you’re interested in a video visit.
Pediatric Video Visits
Our pediatric providers also offer video visits, and can treat injury and illness as well as provide routine care for your child. To find out if a video visit is right for your child, please contact your pediatric primary care office.
How a Video Visit Works
For Patients of the UVM Medical Center
Video visits are now accessed through MyChart. After logging in to your MyChart account, you'll complete your eCheck-in and begin your video visit. Don't have a MyChart account? Sign up now.
If you are unable to use MyChart but would like to schedule a video visit, please speak with your care team.
For Patients of All Other UVM Health Network Hospitals
For patients of Alice Hyde Medical Center, Central Vermont Medical Center, Champlain Valley Physician's Hospital, Elizabethtown Community Hospital and Porter Medical Center, video visits will be held via Zoom.
Prepare for your visit by reviewing the information below: