Visitor Restrictions

Across the UVM Health Network, we are restricting visitation in our facilities so that we can focus on protecting our patients and our workforce amid the rapidly changing scenario around COVID-19. Below, you can find current visitation detail for each of our health care affiliates.

The University of Vermont Medical Center

At the University of Vermont Medical Center we recognize that family members are valued members of the health care team who play a key role in supporting the healing process. At this time, as we seek to prevent the spread of the respiratory illness known as COVID-19, we are making temporary changes to our Welcoming Policy to protect the health and well-being of our patients and families, our staff and our community. To protect the safety of our facility and our ability to care for our community we are implementing these visitor restrictions. 

Central Vermont Medical Center

To enhance the safety of patients and staff, Central Vermont Medical Center is closed to visitors. Certain exceptions apply.

For All: 

  • No visitors are permitted at this time until further notice with very limited exceptions.
  • Entrances into all Central Vermont Medical Center buildings and clinics will be restricted. Everyone will be screened for nature of the visit, symptoms, and exposure risk. Temperature will be checked upon entering any CVMC facility. Those not meeting the screening requirements will not be allowed to enter. 
  • ADA service animals are permitted. All others animals, including previously approved therapy dogs/ support animals, are not allowed at this time.
Limited Exceptions:
  • Patients in end of life care
  • Labor and Delivery: One designated support person who remains with the patient on the unit. They are not permitted to go out into the community and come back to the unit. Hospital contracted doulas are permitted as an additional support person. 
  • Pediatrics: One designated parent or support person, but when necessary a second support person can be identified as an alternate.
  • ED: One designated support person.
  • Woodridge: The Administrator, in collaboration with infectious disease, will review other exceptions
  • For more details about these limited exceptions, please read here.   
  • Surgery: One designated support person escorting a patient undergoing surgery or procedure. 
  • Outpatient Clinics and Services: If the patient requires assistance, one screened designated support person will be allowed.
  • One consistent support person may be permitted in other rare circumstances such as for a patient with a cognitive impairment or disability. Other support should be provided via phone or other technology.  
  • For more details about these limited exceptions, please read here.   

Porter Medical Center

All patients and visitors will now enter through the Emergency Department and be screened in the Emergency Department vestibule.

A traffic control station will be at the main entrance to guide people on where to park and how to enter our facilities.

Specific guidelines by clinic area:

  • Emergency Department: One visitor per patient. No visitor rotation with exception to end-of-life.
  • Medical/Surgical Unit: No visitors for general patients. Visitors allowed for patients at end-of-life.
  • Birthing Center: One visitor per patient. No visitor rotation.
  • Surgical Services: No visitors. Any outpatient procedures requiring rides home will be coordinated by Surgical Services. Visitors providing transportation to patients will not be allowed in the building.
  • Cardiology: One visitor/support person per visit.
  • Express Care: Express Care patients will enter via the Emergency Department entrance to be screened and directed to the Express Care clinic. One visitor. No rotation.
  • Porter Medical Group Sites: One visitor/support person per visit.
  • Infusion Center: No visitors.
  • Helen Porter: No visitors. Limited visitation may be granted in certain end-of-life situations.

For the latest Porter Medical Center information, please read more here.

Alice Hyde Medical Center

Effective Friday, March 20, Alice Hyde Medical Center will temporarily suspend all non-medical visitation. For details, please read here.

Champlain Valley Physicians Hospital

The New York State Department of Health and Champlain Valley Physicians Hospital is restricting all patient visitation at this time.  Current exceptions to New York State Department of Health guidelines include:

  • One family member for a patient under the age of 18
  • One coach for labor and delivery
  • Family members and legal representatives in imminent end-of-life situations
  • For more details, please read here.

Elizabethtown Community Hospital

In following with the guidance from the New York State Department of Health (NYSDOH), and to ensure the safety of all patients and staff, Elizabethtown Community Hospital has updated their visitor policy. The update combines the current Network-wide “no visitor policy” with expanded guidelines from the NYSDOH on “medically necessary” patient support. To view the update in full detail, please read more here.

McClure Miller Respite HOUSE (Updated: MAY 13, 2020)

Due to the evolving nature of COVID-19, and with the utmost concern for the continued health and safety of our residents, families and staff, we are revisiting visitor restrictions at Respite House, effective Friday, May 8. Please note that should there be an increase in community spread of COVID-19, or Department of Health recommendations to restore more restrictions, we may be required to further limit the number of people coming to and from Respite House. For now:

  • Residents are limited to four people for the duration of a resident's stay (can be family or non-family).
  • Two visitors are allowed in the building at a time during daytime hours (8 am – 8 pm) and one visitor is permitted overnight (8 pm – 8 am).
  • If a person is within hours of the end of life, two people may be present from 8 pm – 8 am. Families will be asked to identify these two approved visitors.

If a resident is being tested for, is presumed positive, or is COVID-19-positive:

  • Visitors will be reduced to one visitor for the duration of resident's stay at Respite House. This is to ensure that safe distance can be maintained between residents, staff and the approved visitor.

There are no exceptions to this policy. Thank you for your understanding.

In addition, a reminder that:

  • Respite House visitors will continue to be screened.
  • All visitors must adhere to wearing a facial mask, physical distancing, frequent hand washing and avoiding all congregate spaces.
  • We are here to help access video technologies like FaceTime or Skype to facilitate visits with extended family or friends unable to visit in person.

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