For Health Care Providers

The UVM Health Network is working with the Vermont Department of Health to coordinate preparedness efforts to contain and treat COVID-19 informed by guidance from the Centers for Disease Control and Prevention (C​DC). Our highest priority remains providing safe, quality care for all patients.

We have included a collection of resources for health care providers.

If you are an employee of UVM Health Network or one of its affiliates, please reference your affiliate’s intranet or document-sharing site for up-to-date policies and protocols.

Screening & Testing

Testing Information

Testing Instructions


New York

  • Champlain Valley Physicians Hospital and Alice Hyde Medical Center: Refer to the instructions on CVPH’s For Medical Professionals page on their website.
  • Elizabethtown Community Hospital: Patients may schedule an appointment at one of Elizabethtown Community Hospital’s locations in Essex County by calling (518) 873-3134. For details, please visit:

For a list of all collection sites in our service area, please refer to the tables listed at bottom of this page.

Clinical Guidelines & Protocols for Health Care Providers

Protocols for managing patients diagnosed with or suspected of having COVID-19 are fluid. We will make every attempt to keep this page updated to ensure clinicians are acting in concert with the latest information.

If the protocols on this webpage do not answer your questions, and you have a time-sensitive question about COVID-19, you can call the numbers listed below for your area. We are experiencing a high volume of calls. To ensure the sickest patients get the care they need, please consult the frequently updated materials on this webpage before calling.

UVM Medical Center Provider Access Service: 802-847-2700 or 800-639-2480

Central Vermont Medical Center (CVMC) COVID-19 Hotline: 802-371-5310

Porter Medical Center: 2-1-1 OR 1-866-652-4636

Alice Hyde Medical Center, Champlain Valley Physicians Hospital (CVPH) and Elizabethtown Community Hospital: New York State Novel Coronavirus Hotline 24/7 at 1-888-3065. Also see CVMC’s Resources for Medical Professionals.

These protocols are specific to UVM Medical Center (unless noted as UVMHN). While we are doing everything we can to standardize protocols across the UVM Health Network, because of the unique environments at each of our affiliate hospitals, protocols may vary by location.



Birthing Center

Blood Transfusion

Critical Care

Emergency Response Teams



Respiratory Therapy


Palliative Care

Patient Transport

Pulmonary Medicine

Protecting Yourself - PPE Guidelines

Patient Education

Hand Hygiene & Cough/Sneeze Etiquette

Alcohol Based Hand Sanitizer (video)

Soap & Water (video)

Cough & Sneeze Etiquette (video)

“Stop the Spread” in translation

“Help Keep Illness from Spreading” handouts in various languages

This site is provided for educational and informational purposes only and does not constitute providing medical advice or professional services. All information is meant for use by healthcare workers and not the general public. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. No physician-patient relationship is created by this web site or its use. Neither UVM Health Network nor its employees, nor any contributor to this web site, makes any representations or warranties, express or implied, with respect to the information provided herein or to its use. All copyrights to UVM Health Network web site and its contents are the property of the UVM Health Network unless otherwise noted. Except when indicated, permission is hereby granted to reproduce, distribute, and display copies of content material for nonprofit educational and nonprofit library purposes, provided that copies are distributed at or below costs and author and source are acknowledged. No commercial uses are allowed without the prior express permission of the UVM Health Network.