For Health Care Providers

The UVM Health Network is working with the Vermont Department of Health to coordinate preparedness efforts to contain and treat COVID-19 informed by guidance from the Centers for Disease Control and Prevention (CDC). Our highest priority remains providing safe, quality care for all patients.

We have included a collection of resources for health care providers.

If you are an employee of UVM Health Network or one of its affiliates, please reference your affiliate’s intranet or document-sharing site for up-to-date policies and protocols.

Screening & Testing

Screening Information

Algorithm for Screening (UVMMC) - 5.4.20

Testing Information

Testing Instructions

Vermont

UVM Medical Center Referral Instructions
Porter Medical Center
Central Vermont Medical Center: If you have a patient located in CVMC’s region showing COVID-19 symptoms, please send them to the CVMC COVID-19 Hotline (802-371-5310) to be screened for a referral to our Pop-up Collection Site.

New York

Champlain Valley Physicians Hospital and Alice Hyde Medical Center: Refer to the instructions on CVPH’s For Medical Professionals page on their website.
Elizabethtown Community Hospital: ECH is recommending testing all patients with compatible symptoms (i.e. fever, cough, shortness of breath, myalgias, loss of smell/taste, etc), possible exposures or people who need a negative test to return to work. For ordering instructions call:
- Elizabethtown campus: (518) 873-3069
- Ticonderoga campus: (518) 585-3927

For a list of all collection sites in our service area, please refer to the tables below.

Vermont

County	Collection Facility Name	Instructions to Refer Patient for Specimen Collection
Addison	Porter Hospital	Fax referral to (802) 388-8866 or call (802)388-8865; Porter providers via Epic
Bennington	Southwestern Vermont Medical Center	Call (802) 440-8844
Caledonia	Northeastern Vermont Regional Hospital	Fax referral to (802) 748-7383 or call (802) 748-7401
Chittenden	Essex Pediatrics	Champlain Valley Fairgrounds: 802-847-5440 option 1, testing within practice
Chittenden	Evergreen Family Medicine	Call 802-878-1008, telehealth w/ provider
Chittenden	Richmond Family Medicine	No testing of patients outside practice
Chittenden	University of Vermont Medical Center (Fanny Allen)	See info above
Essex	Northern Counties Health Centers - Island Pond	Fax referral to (802) 723-4544 or call (802) 723-4300
Franklin	Northwestern Medical Center	Call (802) 527-3670
Grand Isle	Champlain Islands Health Center - South Hero	Call (802) 540-8940
Lamoille	Copley Hospital	Fax referral to (802) 847-6101
Orange	Gifford Medical Center	Call (802) 728-7000
Orange	Little Rivers Health Care - Wells River	Call (802) 222-3000 ext. 329
Orleans	North Country Hospital	Fax referral to (802) 334-4163
Rutland	Rutland Regional Medical Center	Fax referral to (802) 747-6200
Washington	Central Vermont Medical Center	See info above
Windham	Brattleboro Memorial Hospital	Call (802) 257-0341 ext. 8200
Windham	Grace Cottage Hospital	Call (802) 365-4331
Windsor	Springfield Hospital	Call (802) 885-7533
Windsor	VA Hospital - WRJ	Call (802) 295-9363 Currently only testing Veterans
Windsor	Mt. Ascutney Hospital	Call (802) 674-7300

New York State

County	Collection Facility Name	Instructions to Refer Patient for Specimen Collection
Clinton	Champlain Valley Physician’s Hospital	See info above
Essex	Adirondack Medical Center	Inpatients only
Essex	Elizabethtown Community Center	See info above
Essex	Ticonderoga	Inpatients/Pending admission only
Franklin	Alice Hyde Medical Center	See info above
St. Lawrence County	Massena Hospital	Drive-through by appointment with referral. Patients without a referral can call 315-769-4321 to speak to a doctor about getting tested.
St. Lawrence County	Claxton-Hepburn Medical Center
St. Lawrence County	St. Lawrence Public Health Department	315-229-3448
St. Lawrence County	St. Lawrence Health System	Drive-through testing.

Clinical Guidelines & Protocols for Health Care Providers

Protocols for managing patients diagnosed with or suspected of having COVID-19 are fluid. We will make every attempt to keep this page updated to ensure clinicians are acting in concert with the latest information.

If the protocols on this webpage do not answer your questions, and you have a time-sensitive question about COVID-19, you can call the numbers listed below for your area. We are experiencing a high volume of calls. To ensure the sickest patients get the care they need, please consult the frequently updated materials on this webpage before calling.

UVM Medical Center Provider Access Service: 802-847-2700 or 800-639-2480

Central Vermont Medical Center (CVMC) COVID-19 Hotline: 802-371-5310

Porter Medical Center: 2-1-1 OR 1-866-652-4636

Alice Hyde Medical Center, Champlain Valley Physicians Hospital (CVPH) and Elizabethtown Community Hospital: New York State Novel Coronavirus Hotline 24/7 at 1-888-3065. Also see CVMC’s Resources for Medical Professionals.

These protocols are specific to UVM Medical Center (unless noted as UVMHN). While we are doing everything we can to standardize protocols across the UVM Health Network, because of the unique environments at each of our affiliate hospitals, protocols may vary by location.

General

Ambulatory

Guidelines for Caring for a COVID-19 Patient in an Ambulatory Clinic - 4.16.20

Birthing Center

Blood Transfusion

Blood Transfusion Guidance - 3.20.20

Cleaning

Critical Care

Emergency Response Teams

Clinical Emergency Response Guidelines - 8.14.20

Inpatient

Palliative Care

Patient Transport

Pulmonary Medicine

Pulmonary Pathway - 9.17.20

Protecting Yourself - PPE Guidelines

Hand Hygiene & Cough/Sneeze Etiquette

Alcohol Based Hand Sanitizer (video)

Soap & Water (video)

Cough & Sneeze Etiquette (video)

“Stop the Spread” in translation

“Help Keep Illness from Spreading” handouts in various languages

External Links

WHO situation summary (best viewed in Chrome, Firefox or Safari)
CDC situation summary
CDC on how you can stay safe
Vermont Department of Health COVID-19
New York State Health Department
Johns Hopkins COVID epidemic map
New York Times COVID outbreak coverage (no paywall)

Disclaimer

This site is provided for educational and informational purposes only and does not constitute providing medical advice or professional services. All information is meant for use by healthcare workers and not the general public. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. No physician-patient relationship is created by this web site or its use. Neither UVM Health Network nor its employees, nor any contributor to this web site, makes any representations or warranties, express or implied, with respect to the information provided herein or to its use. All copyrights to UVM Health Network web site and its contents are the property of the UVM Health Network unless otherwise noted. Except when indicated, permission is hereby granted to reproduce, distribute, and display copies of content material for nonprofit educational and nonprofit library purposes, provided that copies are distributed at or below costs and author and source are acknowledged. No commercial uses are allowed without the prior express permission of the UVM Health Network.

For Health Care Providers