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UVM Cares

UVM Cares
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UVM Cares helps UVM employees and their families navigate health benefits and access care with support in five key areas.

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Personalized health care guidance.

UVM Cares is a partnership with University of Vermont Health, providing personalized care navigation and support to all University of Vermont employees and families covered under UVM’s medical insurance.

Get the right care at the right time.

Whether you need to find a provider, schedule appointments, manage a chronic condition or recover from a serious health issue, UVM Cares helps you take the next steps with confidence.

Avoid unnecessary stress and health complications.

With dedicated support and care coordination, UVM Cares helps you stay on top of your health and prevents smaller issues from turning into bigger problems.

Extra support — without changing your health plan.

UVM Cares isn’t a new insurance plan. It’s an added service to help you access and manage your care more easily. While new to UVM, this proven approach has helped people get the right support when they need it.

UVM Cares helps UVM employees and their families navigate health benefits and access care with support in five key areas.

How Can UVM Cares Support You?

Care Navigation

Helping to access care and understand health benefits.

Get Connected

Benefits Support

  • Help to understand and maximize health benefits.
Transitions of Care

Ensuring a smooth recovery after an emergency visit or hospital stay.

Recovery and Follow-Up

  • Review post-hospital instructions.
  • Schedule follow-up visits and coordinate ongoing care.

Reducing Risks

  • Medications — review for safety, and support patients with education and adherence.
  • Identify and support potential recovery barriers such as transportation or home care needs.
Chronic Condition Management

Helping to manage ongoing health needs.

Personalized Support

  • Create and adjust care plans for chronic conditions like diabetes and heart disease.
  • Collaborate with providers to support evolving health care needs.

Ongoing Monitoring and Guidance

  • Support routine care, preventive screenings and medication management.
  • Connect to self-management tools and community resources.
  • Utilize remote monitoring, when available, to track key health metrics.
Preventing Avoidable ER Visits

Proactive care to reduce emergency visits.

Early Intervention and Health Evaluation

  • Identify patterns in ER visits and assess underlying health concerns.
  • Manage ongoing health needs with personalized care plans.

Guidance and Connection to Resources

  • Navigate care options, linking to clinical, community and long-term support services.
Managing Complex Needs

With multiple providers, treatments and resources.

Streamlining Care

  • Provide health evaluations for personalized care plans.
  • Act as a central point of contact, coordinating referrals and follow-ups to prevent delays.
  • Ensure employees understand and follow treatment and medication plans.

Navigating Benefits and Resources

  • Assist with disability, Family Medical Leave Act and return-to-work planning.
  • Connect to disease-specific care and support programs.
Baby Steps - Pregnancy and Postpartum Support

Benefits through the Baby Steps program includes:

  • Personalized support during pregnancy and postpartum
  • Direct access to care coordination and referrals
  • Free breast pump
  • Up to $350 in reimbursements for:
    • Childbirth classes
    • Doula services
    • Car seats, fitness support or in-home help
    • Books and other supplies
  • Enroll by week 32 of pregnancy to access full benefits
    Available to adoptive parents of infants under age one

Contact Us

Phone: 802-542-2400

Email: UVMCares@UVMHealth.org

Address:

1 South Prospect Street 
4th Floor - St. Joseph's Wing 
Burlington, VT 05401

Hours: Monday to Friday 8 am to 4:30 pm


Your privacy is protected.

Your personal health information is always confidential. UVM does not have access to your private medical data.

844-UVM-HEALTH

Give to a Healthier Future

Help us elevate and expand our care, make breakthroughs in biomedical science and improve community health and wellness.

Healthier communities. Healthiest lives. Together.

University of Vermont Medical Center

111 Colchester Ave
Burlington, VT 05401

802-847-0000

Golisano Children's Hospital

111 Colchester Ave
Burlington, VT 05401

802-847-0000

Central Vermont Medical Center

130 Fisher Road
Berlin, VT 05602

802-371-4100

Champlain Valley Physicians Hospital

75 Beekman Street
Plattsburgh, NY 12901

518-561-2000

Elizabethtown Community Hospital

75 Park Street
Elizabethtown, NY 12932

518-873-6377

Alice Hyde Medical Center

133 Park Street
Malone, NY 12953

518-483-3000

Porter Medical Center

115 Porter Drive
Middlebury, VT 05753

802-388-4701

Home Health & Hospice

1110 Prim Road
Colchester, VT 05446

802-658-1900

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