Transfer a Patient

The Transfer Center provides a “one-call-does-it-all” system to arrange patient transfers to and from University of Vermont Health facilities throughout Vermont and northern New York. We aim to improve health outcomes and save lives by helping patients get the care they need, where they need it, as quickly as possible.

Our specially trained staff will identify the right UVM Health facility for your patient, based on the level of care needed, your patient’s location and availability of beds. They’ll then coordinate the logistics to get them there, using the most appropriate mode of travel. Our staff can also facilitate transfers out of UVM Health when needed.

To request a patient transfer, please call us at 1-866-648-4886.

About the Care Coordination System

The Transfer Center oversees the UVM Health care coordination system, a group of more than 130 health care providers, nurses, EMTs, paramedics, communications specialists and logistics experts working together to coordinate safe, seamless care for our patients. We collaborate with more than 20 hospitals and 25 ambulance providers in Vermont and northern New York, spanning a service area of 40,000 square miles.

Our services include:

• Coordinating patient transfers
• Connecting physicians with specialists for timely consultations (both in-person and virtual)
• Marshaling medical and communication resources to respond to emergencies
• Managing bed planning and placement for patients across the entire UVM Health system, including patient flow decisions for acute care beds, mental health beds and acute rehab beds
• Coordinating and providing patient transports, including critical care transportation