The University of Vermont Health Network was able to successfully restore access to the electronic medical record system at inpatient and ambulatory sites at UVM Medical Center over the weekend – an important milestone that will improve the efficiency of the care we provide and the experience of our patients.
We were also able to restore the system to ambulatory sites at Central Vermont Medical Center this morning and we expect to bring Epic back online to ambulatory sites at Porter Medical Center tomorrow and at Champlain Valley Physicians Hospital as quickly as possible this week
The University of Vermont Health Network plans to begin restoring access this weekend to the Epic electronic health records system beyond the current “read only” status to all inpatient and ambulatory sites at UVM Medical Center. We are also working to restore Epic access to ambulatory sites at Central Vermont Medical Center, Champlain Valley Physicians Hospital, and Porter Medical Center as quickly as possible.
The process is likely to take several days. We will only be moving forward as long as each step is achieved successfully, and patient safety and quality can be assured.
We know
The University of Vermont Health Network continues to make steady progress toward recovering systems from the cyberattack. We are very grateful to our staff for their extraordinary work throughout the challenge. We thank our patients and communities for their ongoing support and patience and apologize for any concern and distress this event is causing.
Here are the latest updates:
The University of Vermont Medical Center, Central Vermont Medical Center, Porter Medical Center and Champlain Valley Physicians Hospital now all have "read-only" access to Epic, our electronic health records
First and foremost, to our patients, families and communities, we are very sorry for the worry and frustration this has caused. And we regret disruptions in your care. As a physician, there are fewer things more alarming than when patients in need of care cannot access it. This cyberattack happened in the midst of a global pandemic that shows no signs of slowing, making this situation even more troubling. That is why we are working so hard to prioritize the services that are most critical, and it is why we are investing significant time and human resources in manual processes that, while
John R. Brumsted, MD, UVM Health Network president and chief executive officer, pledges that the health system will be committed to ongoing, careful and meaningful action in the effort to create a culture that is equitable, diverse and inclusive for our employees, patients and the communities we serve.
