Our Mission and Vision
We believe that empathic, honest conversations are cornerstones of patient- and family-centered care. Research shows that patients who speak with their clinicians about their goals and values are more likely to receive the care they want, have fewer non-beneficial medical treatments, spend fewer days in hospitals and intensive care units, and report a better quality of life. Our vision is that every seriously ill patient in the UVM Health Network will be surrounded by clinicians who can skillfully discuss what matters most.We want to make sure that finances are not a barrier to attendance for anyone. We are committed to making participation in TalkVermont programs accessible to all healthcare professionals. We offer discount codes for our courses to make sure that anyone can attend.
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All of our courses utilize small-group learning that features cognitive mapping, deliberate practices with simulated patients, and just-in-time feedback.
Communication Skills Coaching
We have collaborated with VitalTalk, the premier serious illness communication skills coaching program, to adapt their evidence-based trainings for our clinicians. We offer 8-hour training workshops that are engaging, interprofessional and focused on eliciting patient values in the context of their illness.
We have partnered with the Harvard University School of Public Health’s Ariadne Labs to implement the Serious Illness Care Program (SICP). The SICP is a trial-proven, multi-component intervention for clinical practices that includes identifying target populations, prompting discussions, adapting scheduling and workflows to optimize conversation time, standardizing findable documentation in the electronic medical record, and systematic quality measurement and reporting.