Epic Trainer for Inpatient Clinical Roles (Temporary)

Barre, VT
Location and Address
Location Address: 3 Home Farm Way, Montpelier Vermont
Building Name
Building Name: CVMC - Home Farm Way
CVMC - Clinical & Technical EHR
Schedule Full Time / Temporary
Standard Hours
Primary Shift
7:00 am - 7:00 pm
Weekend Needs
Weekend Needs
Erika Evarts
Job Requisition ID

Job Description

Epic Credentialed Trainer Profile

The University of Vermont Health Network is in the process of appointing personnel to serve as full-time, temporary Credentialed Trainers who will provide training and end user support during the implementation of the Epic Electronic Medical Record system to the network.  



Active participant on training team contributing based on particular area of clinical or business expertise.   Consistently accomplishes assigned tasks according to project deadlines, schedules and quality standards.


  • Attend and successfully complete the 6 week Credentialing Program (location to be determined).   Requirements for successful completion include:  a passing grade of 80% or higher on the competency exam and successfully presenting a training topic.


  • Arrive prior to scheduled training class to prepare the classroom including setting up the training environment and other logistics.
  • Deliver standardized, instructor led, scripted training curriculum to Providers, clinical and non-clinical staff.  
  • Conduct engaging and effective training sessions to diverse audiences
  • Perform Attendance and Competency assessment tracking after each class.
  • Complete required documentation related to class session.
  • Incorporate the principles of Adult Learning in their training classes.
  • Assess training needs before, during and after each class.
  • Makes necessary adjustments to training delivery based on student and training team feedback.

Policy and Procedures:

  • Adheres to the University of Vermont Health Network Core Values as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and meeting developmental goals.
  • Applies the knowledge of unit/department workflows & policy and procedures associated with the use of Epic software.


  • Provide support to all staff and Providers according to assigned coverage schedule.
  • Conduct rounding to University of Vermont Health Network sites during the initial weeks of go-live to support end users according to the assigned coverage schedule.

Issues Management:  

  • Training and support issues are identified, communicated and escalated to ensure timely resolution. 


  • Strong verbal and written communication skills with a proven ability to build collaborative relationships with a variety of departments.
  • Participates in regular day-to-day communication with University of Vermont Health Network project teams to ensure the training will fit the organization's needs.

    Post Go-Live Support and Optimization

  • Provide on-going unit/department rounding as assigned to provide training and support
  • Identify issues and concerns and communicate those back to project team for discussion and resolution
  • Identify trends that may require additional training focus, in-service needs, Policy and Procedure modifications, system modification, etc.
  • Promote effective use of the Epic system, identify and prevent bad habits and workarounds.
  • Serve as a change agent and super user to promote, effect and support change in workflow and behaviors related to the Epic system implementation (documentation at the point of care, on-line review of information, etc.)
  • Conduct new hire computer system training during the transition period as needed.

Other duties as assigned