Contact the UVM Medical Center Billing Customer Service

If you have any questions, need assistance with your bill or want to make a payment, call 802-847-8000 or 800-639-2719 (toll-free) or email customerservice@uvmhealth.org. (Please do not send credit card information via email.) Customer service phone hours are Monday through Friday, 8:30am - 5:30pm. Our Medical Center Campus office is open Monday through Friday, 8am - 4:30 pm.

Frequently Requested Billing Telephone Numbers

UVM Medical Center Phone Numbers
Patient Financial Services Customer Service ​802-847-8000 or 800-639-2719
Pre-Registration (Physician Appointments) ​802-847-5769 or 800-303-1939
Pre-Admissions (Hospital Procedures) ​802-847-6939 or 866-631-4215
Anesthesia Billing Questions (Professional Anesthesia Recovery (PAR) Management ​866-727-2040
​Insurance and Health Care Support Resources​
Health Care Insurance Customer Appreciation ​800-631-7788
Blue Cross and Blue Shield of Vermont 800-344-6690
CBA Blue ​888-222-9206
Age Well (aka Agency on Aging) 800-642-5119
​CIGNA 800-CIGNA-24
Department of Social Welfare ​​800-479-6151
Department of Veterans’ Affairs ​800-827-1000
​Financial Medical Systems (FMS) ​800-929-3622
Health Ombudsman Office ​800-917-7787
HowardCenter 802-488-6000
Ladies First ​​800-508-2222
​Medicare A & B 800-633-4227
​MVP 800-318-8575
New York State Medicaid ​contact the county offices in NY
​Sierra Tricare ​877-874-2273
Vermont Center for Crime Victims ​​800-750-1213 (in state only)
VMC (Vermont Managed Care) 802-847-8161
​VT Dept for Children and Families ​800-649-5285
Women Helping Battered Women ​802-658-1996
​Collection Agencies
BHR (Balanced Healthcare Receivables) ​866-460-2471
CBCS (Credit Bureau Collection Services) of New Hampshire ​800-240-1195
​BDM International Billing & Recovery Services ​866-797-2940