Contact the UVM Medical Center Billing Customer Service
If you have any questions, need assistance with your bill or want to make a payment, call 802-847-8000 or 800-639-2719 (toll-free) or email customerservice
uvmhealth [dot] org (customerservice[at]uvmhealth[dot]org). (Please do not send credit card information via email.) Customer service phone hours are Monday through Friday, 8:30 a.m. - 4 p.m. Our Medical Center Campus office is open Monday through Friday, 8 a.m. - 4:30 p.m.
Frequently Requested Billing Telephone Numbers
| UVM Medical Center Phone Numbers | |
|---|---|
| Patient Financial Services Customer Service | 802-847-8000 or 800-639-2719 |
| Pre-Registration (Physician Appointments) | 802-847-5769 or 800-303-1939 |
| Pre-Admissions (Hospital Procedures) | 802-847-6939 or 866-631-4215 |
| Anesthesia Billing Questions (Professional Anesthesia Recovery (PAR) Management | 866-727-2040 |
| Insurance and Health Care Support Resources | |
| Health Care Insurance Customer Appreciation | 800-631-7788 |
| Blue Cross and Blue Shield of Vermont | 800-344-6690 |
| CBA Blue | 888-222-9206 |
| Age Well (aka Agency on Aging) | 800-642-5119 |
| CIGNA | 800-CIGNA-24 |
| Department of Social Welfare | 800-479-6151 |
| Department of Veterans' Affairs | 800-827-1000 |
| Financial Medical Systems (FMS) | 800-929-3622 |
| Health Ombudsman Office | 800-917-7787 |
| HowardCenter | 802-488-6000 |
| Ladies First | 800-508-2222 |
| Medicare A & B | 800-633-4227 |
| MVP | 800-318-8575 |
| New York State Medicaid | contact the county offices in NY |
| Sierra Tricare | 877-874-2273 |
| Vermont Center for Crime Victims | 800-750-1213 (in state only) |
| VMC (Vermont Managed Care) | 802-847-8161 |
| VT Dept for Children and Families | 800-649-5285 |
| Women Helping Battered Women | 802-658-1996 |
| Collection Agencies | |
| Arcadia Recovery Bureau, LLC. | 866-585-1564 |
| BHR (Balanced Healthcare Receivables) | 866-460-2471 |
| BDM International Billing & Recovery Services | 866-797-2940 |
| Collection Bureau Hudson Valley, Inc. | 800-745-1395 |