Starting on November 1, 2019, MyHealth Online will become MyChart.

On November 1, 2019, MyHealth Online, UVM Medical Center’s current patient portal, will be upgraded and renamed MyChart. This upgrade is part of a UVM Health Network-wide transition toward a more connected, safe, secure, and convenient online health experience for all patients.

View Frequently Asked Questions

​With MyChart, you’ll benefit from the following new and improved features:

  • eCheck-In: Begin the check in process online before an upcoming appointment by confirming contact information, paying your copay, filling out questionnaires and more. You can also request to be added to the waitlist to get an appointment sooner.

    Please note, you will still need to complete the check in process by coming to the front desk to confirm you have arrived at your appointment, verify insurance, and make any co-payments (if applicable).

  • Photo Uploads: You can now upload images along with secure messages to your doctor’s office.

  • More Personalization: Customize your MyChart experience by choosing your pronoun and preferred nickname.

  • Added Security: Benefit from extra protection of your health information with the added security of 2-factor authentication.

  • Happy Together: Connect your health information from other organizations that use MyChart’s Care Everywhere feature.

  • Share My Record: Grant one-time, online access to the health information that you see in MyChart.

 

​While not officially part of MyChart, the following new functionality is also going live on November 1, 2019:

  • Text Reminders & Confirmation: You can now choose to receive texts as appointment reminders and confirmations.

  • Welcome Kiosks: Patients of the following practices who have pre-registered can check in and pay their co-pay at an on-site kiosk:

    • Family Medicine in Colchester
    • Family Medicine in Milton 

 

​MyChart also offers these popular existing features:

  • A free, easy-to-use mobile app
  • Secure messaging with your doctor’s office
  • Real-time test results available online
  • Online access to the After Visit Summary and any care team notes
  • Email alerts about upcoming appointments and other health reminders
  • Online prescription renewal requests
  • And MUCH more

 

Questions You Might Have

  1. What is MyChart?

    MyChart is the online patient portal associated with Epic, the electronic health record (EHR) used by the UVM Medical Center and the UVM Health Network.

    An EHR is a real-time, digital version of a patient’s medical record and can be viewed and managed by authorized health providers. EHRs have patient portals that give patients 24/7 online access to their personal health information from anywhere with an Internet connection.

    The Network is completing the implementation of Epic and MyChart at the UVM Medical Center on November 1, 2019.

    Epic and MyChart are also rolling out at outpatient practices and ambulatory departments at Central Vermont Medical Center (CVMC), Champlain Valley Physicians Hospital (CVPH), and Porter Medical Center on November 1. These hospitals will complete the transition to Epic and MyChart in October 2020 (CVPH will be complete in July of 2021).

     

  2. Which practices at UVM Medical Center will be getting MyChart for their patients?​

    MyHealth Online is being upgraded to MyChart at all UVM Medical Center practices and locations, with the exception of Dialysis.

     

  3. How long will I have access to the information in my current MyHealth Online patient portal

    Patients will continue to see all of their information in MyHealth Online because that portal is only being renamed MyChart.

    If patients also have a health record at Porter, CVMC, and/or CVPH, the following information from those health record systems will be visible in MyChart:

    General and microbiology lab results going back 3 years
    Pathology and cytology lab results going back 10 years
    Imaging results interpretation for radiology and cardiology going back 5 years
    Future appointments
    Current problem list, allergies, medications, and immunizations. Please note, data will not be fully available on November 1.
    Care team members for primary care and those linked to appointments in the next 90 days.

  4. Will anything change regarding how I view or pay my bills?

    Yes, for appointments on or after November 1, patients with MyChart accounts may pay their co-pays and bills within MyChart. For visits prior to November 1, patients will use the QuickPay feature.

     

  5. What if I have a portal account at another hospital impacted by this transition?

    If you have a portal at any of these UVM Health Network affiliates, then click here to learn more about how that patient portal is changing:

    Central Vermont Medical Center
    Champlain Valley Physicians Hospital
    Porter Medical Center

  6. What’s next?

    Prior to November 1, patients with existing portal accounts will received detailed information via email about new features and what to expect when the system is being updated, including any system downtimel.