Telehealth: What it Means for You

Join us for the free class “Telehealth: What is means for you” on October 30, 2019, 6 p.m. to 7 p.m. Register here.

Picture this: It’s a wintry day, you have an appointment with your health care provider, but it’s a snow day and you don’t feel like packing up the kids to leave the house. Or, you think you have the flu and you know you need to be seen, but you do not want to sit in a waiting room with other sick patients.

With telehealth, you don’t have to. Whether it’s synchronous (live audio and video with your provider) or asynchronous (store and forward), many of our Network clinics have telehealth programs that allow patients, their families, and providers flexibility in the way that care is received and offered.

Our eHealth Team is excited to partner with providers and care teams throughout the region to develop and pilot programs to better serve our patients, their families and our communities. We understand meeting patients where they are physically and strive to break down access barriers to care.

One of our larger programs is our TeleStroke program, which connects stroke providers at the UVM Medical Center with CVPH’s emergency department to see, diagnose and then develop a care plan for patients with stroke symptoms. They review vital signs, imaging and the Stroke Scale, all in one collaborative platform. We are in the process of rolling this program out at all of our Network hospitals.

Another notable program is for a subset of our patients who are supported by Home, Health & Hospice, who have devices in their homes to monitor vital signs. Data is uploaded to Home, Health & Hospice’s dashboard and if any measures look awry, a nurse gets on the phone or video with the patient to check in.

Another exciting program is that all of our UVM Medical Center and Porter Medical Center Adult Primary Care, Family Medicine and Pediatric sites are now capable of offering video visits. CVMC is coming soon as well.

Some (not all!) of the other Network services offering telehealth programs are: Women’s Perinatal Mental Health, Psychiatry, Psychology, Neurology, Oncology, Genetic Counseling, and Ophthalmology.

Physicians, APPs, RNs, RDs and CSWs are all able to practice telehealth and get paid for it. The laws in Vermont and New York are in our favor, more so than in some other states, so that we can reach patients at home, work or at another facility.

You can get involved by asking your provider if they are offering any telehealth services. Ask questions and give feedback! We look forward to reaching even more patients and to showing our region how telehealth can help improve the health of our patients.

Sarah Chistolini, MBA, is a telehealth program strategist at the University of Vermont Medical Center.

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