For Health Care Providers

The UVM Health Network is working with the Vermont Department of Health to coordinate preparedness efforts to contain and treat COVID-19 informed by guidance from the Centers for Disease Control and Prevention (C​DC). Our highest priority remains providing safe, quality care for all patients.

We have included a collection of resources for health care providers.

If you are an employee of UVM Health Network or one of its affiliates, please reference your affiliate’s intranet or document-sharing site for up-to-date policies and protocols.

Screening & Testing

Screening Information

Testing Information

Testing Instructions

Vermont

New York

  • Champlain Valley Physicians Hospital and Alice Hyde Medical Center: Refer to the instructions on CVPH’s For Medical Professionals page on their website.
  • Elizabethtown Community Hospital: ECH is recommending testing all patients with compatible symptoms (i.e. fever, cough, shortness of breath, myalgias, loss of smell/taste, etc), possible exposures or people who need a negative test to return to work. For ordering instructions call:

For a list of all collection sites in our service area, please refer to the tables listed at bottom of this page.

Clinical Guidelines & Protocols for Health Care Providers

Protocols for managing patients diagnosed with or suspected of having COVID-19 are fluid. We will make every attempt to keep this page updated to ensure clinicians are acting in concert with the latest information.

If the protocols on this webpage do not answer your questions, and you have a time-sensitive question about COVID-19, you can call the numbers listed below for your area. We are experiencing a high volume of calls. To ensure the sickest patients get the care they need, please consult the frequently updated materials on this webpage before calling.

UVM Medical Center Provider Access Service: 802-847-2700 or 800-639-2480

Central Vermont Medical Center (CVMC) COVID-19 Hotline: 802-371-5310

Porter Medical Center: 2-1-1 OR 1-866-652-4636

Alice Hyde Medical Center, Champlain Valley Physicians Hospital (CVPH) and Elizabethtown Community Hospital: New York State Novel Coronavirus Hotline 24/7 at 1-888-3065. Also see CVMC’s Resources for Medical Professionals.

These protocols are specific to UVM Medical Center (unless noted as UVMHN). While we are doing everything we can to standardize protocols across the UVM Health Network, because of the unique environments at each of our affiliate hospitals, protocols may vary by location.

General

Ambulatory

Birthing Center

Blood Transfusion

Cleaning

Critical Care

Emergency Response Teams

Inpatient

Radiology

Respiratory Therapy

Surgery

Palliative Care

Patient Transport

Pulmonary Medicine

Protecting Yourself - PPE Guidelines

Hand Hygiene & Cough/Sneeze Etiquette

Alcohol Based Hand Sanitizer (video)

Soap & Water (video)

Cough & Sneeze Etiquette (video)

“Stop the Spread” in translation

“Help Keep Illness from Spreading” handouts in various languages

Collection Sites

Vermont

Collection Facility Name

Town

Collection Site Phone #

Brattleboro

Brattleboro

802-257-0341

Central Vermont Medical Center

Barre

802-371-5310

Copley Hospital

Morrisvile

802-888-8888 COVID scheduling line

Fanny Allen

Colchester

802-847-5440

Gifford Medical Center

Randolph

802-728-7000 main switchboard, registration makes the appt.

Grace Cottage

Townshend

802-365-4331* ask for nurse (4 days a week)

Mount Ascutney

Windsor

802-674-7300 opt.3*

North Country Hospital

Newport

802-334-3260* (site & scheduling)

Northeastern Vermont Regional Hospital

St. Johnsbury

802-745-6441

Northwestern Medical Center

St. Albans

802-527-3670

Porter Medical Center

Middlebury

802-388-8865

Rutland Regional Medical Center

Rutland

802-747-1671

South Western Medical Center

Bennington

802-447-5344 (to lab)*

Springfield

Springfield

802-886-8915

New York

Collection Facility Name

Town

Collection Site Phone #

Alice Hyde

Malone

518-481-8026* hospital main line pt says here for Covid testing (PCP sends them after PT calls them 1st)

Canton Potsdam

Canton

315-261-6240

Canton Potsdam

Potsdam

315-261-6240

CVPH

Plattsburgh

518-562-7091 (PT registration / covid testing)

Elizabethtown Community Hospital

Elizabethtown

518-873-3069* transfer to correct paramedic

Elizabethtown Community Hospital-Ticonderoga

Ticonderoga

518-585-3927

Gouverneur Community Health Center-Gouverneur

Gourveneur

315-261-2928

Massena Memorial Hospital

Massena

315-769-4321

External Links

WHO situation summary (best viewed in Chrome, Firefox or Safari)
CDC situation summary
CDC on how you can stay safe
Vermont Department of Health COVID-19
New York State Health Department
Johns Hopkins COVID epidemic map
New York Times COVID outbreak coverage (no paywall)

Disclaimer

This site is provided for educational and informational purposes only and does not constitute providing medical advice or professional services. All information is meant for use by healthcare workers and not the general public. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. No physician-patient relationship is created by this web site or its use. Neither UVM Health Network nor its employees, nor any contributor to this web site, makes any representations or warranties, express or implied, with respect to the information provided herein or to its use. All copyrights to UVM Health Network web site and its contents are the property of the UVM Health Network unless otherwise noted. Except when indicated, permission is hereby granted to reproduce, distribute, and display copies of content material for nonprofit educational and nonprofit library purposes, provided that copies are distributed at or below costs and author and source are acknowledged. No commercial uses are allowed without the prior express permission of the UVM Health Network.