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Visitor Restrictions

Across the UVM Health Network, we are restricting visitation in our facilities so that we can focus on protecting our patients and our workforce amid the rapidly changing scenario around COVID-19. Below, you can find current visitation detail for each of our health care affiliates.

The University of Vermont Medical Center

The University of Vermont Medical Center is temporarily suspending visitation, restricting entrances, and screening everyone who enters hospital facilities and clinics in response to the COVID-19 pandemic. Please read more here. There are limited exceptions to this policy, including:

Inpatient

  • One support person on Labor and Delivery.
  • One parent or support person for pediatric patients.
  • One visitor/support person escorting a patient undergoing same-day surgery or ambulatory care.
  • One consistent support person may be permitted in other rare circumstances such as for a patient with a cognitive impairment or disability who requires assistance to access care.
  • Visitation for patients in end of life care will be managed by their care team.
  • One visitor/support person for persons who are Deaf or who do not speak/understand English.

Outpatient

  • Visitors are not permitted to accompany patients to outpatient visits unless the patient requires support and assistance to access their appointment.
  • Pediatric patients may have one parent or support person for outpatient visits if they are properly screened.
  • One visitor/support person for persons who are Deaf or who do not speak/understand English.


Central Vermont Medical Center

To enhance the safety of patients and staff, Central Vermont Medical Center is closed to visitors. Certain exceptions apply.

For All: 

  • No visitors are permitted at this time until further notice with very limited exceptions.
  • Entrances into all Central Vermont Medical Center buildings and clinics will be restricted. Everyone will be screened for nature of the visit, symptoms, and exposure risk. Temperature will be checked upon entering any CVMC facility. Those not meeting the screening requirements will not be allowed to enter. 
  • ADA service animals are permitted. All others animals, including previously approved therapy dogs/ support animals, are not allowed at this time.

Limited Exceptions:

Inpatient
  • Patients in end of life care
  • Labor and Delivery: One designated support person who remains with the patient on the unit. They are not permitted to go out into the community and come back to the unit. Hospital contracted doulas are permitted as an additional support person. 
  • Pediatrics: One designated parent or support person, but when necessary a second support person can be identified as an alternate.
  • ED: One designated support person.
  • Woodridge: The Administrator, in collaboration with infectious disease, will review other exceptions
  • For more details about these limited exceptions, please read here.   

Outpatient 
  • Surgery: One designated support person escorting a patient undergoing surgery or procedure. 
  • Outpatient Clinics and Services: If the patient requires assistance, one screened designated support person will be allowed.
  • One consistent support person may be permitted in other rare circumstances such as for a patient with a cognitive impairment or disability. Other support should be provided via phone or other technology.  
  • For more details about these limited exceptions, please read here.   

Porter Medical Center

All patients and visitors will now enter through the Emergency Department and be screened in the Emergency Department vestibule.

A traffic control station will be at the main entrance to guide people on where to park and how to enter our facilities.

Specific guidelines by clinic area:

  • Emergency Department: One visitor per patient. No visitor rotation with exception to end-of-life.
  • Medical/Surgical Unit: No visitors for general patients. Visitors allowed for patients at end-of-life.
  • Birthing Center: One visitor per patient. No visitor rotation.
  • Surgical Services: No visitors. Any outpatient procedures requiring rides home will be coordinated by Surgical Services. Visitors providing transportation to patients will not be allowed in the building.
  • Cardiology: One visitor/support person per visit.
  • Express Care: Express Care patients will enter via the Emergency Department entrance to be screened and directed to the Express Care clinic. One visitor. No rotation.
  • Porter Medical Group Sites: One visitor/support person per visit.
  • Infusion Center: No visitors.
  • Helen Porter: No visitors. Limited visitation may be granted in certain end-of-life situations.

For the latest Porter Medical Center information, please read more here.


Alice Hyde Medical Center

Effective Friday, March 20, Alice Hyde Medical Center will temporarily suspend all non-medical visitation. For details, please read here.


Champlain Valley Physicians Hospital

The New York State Department of Health and Champlain Valley Physicians Hospital is restricting all patient visitation at this time.  Current exceptions to New York State Department of Health guidelines include:

  • One family member for a patient under the age of 18
  • One coach for labor and delivery
  • Family members and legal representatives in imminent end-of-life situations
  • For more details, please read here.

Elizabethtown Community Hospital

In following with the guidance from the New York State Department of Health, and to ensure the safety of our patients and staff, Elizabethtown Community Hospital has restricted visitation at its Elizabethtown and Ticonderoga campuses. Any visitor essential to the care of the patient will be screened for symptoms (i.e. cough, shortness of breath, fever) or potential exposure to COVID-19. For more details, please read here.


Home Health & Hospice (Updated: March 30, 2020)

Due to the evolving nature of COVID-19 precautions, and with the utmost concern for the health and safety of our patients, families and staff, we are again increasing our visitor restrictions at Respite House effective immediately.

  • Visitors admitted March 31, 2020 and later are limited to two people for the duration of a resident stay (can be family or non-family).
  • 2 visitors are allowed on premises at a time during daytime hours (8 am – 8 pm) and 1 overnight (8 pm – 8 am).
  • Both approved visitors would be invited to be present within hours of end of life regardless of time.

There are no exceptions to this policy. Please provide your visitor list at the time of admission. In addition, a reminder that: 

  • Visitors will continue to be screened.
  • All visitors must adhere to social distancing, frequent handwashing and avoiding all congregate spaces.
  • We suggest you consider using video technologies like FaceTime or Skype to facilitate visits with your extended friends and family.

We understand that this is a difficult time for you and your family, and we trust you understand the severity of the times we find ourselves in that necessitate these precautions. If this level of restriction is too difficult for you and your family to consider, I encourage you to explore with our team transitioning your loved ones care to a home environment with our hospice services. 

Thank you for assisting us in protecting patients, families, staff and our community during these challenging times.

If you have concerns or questions, please reach out to: Tara Graham, Executive Director of Hospice and Palliative Care, (802) 860-4489; Tara.Graham@uvmhomehealth.org